NEW! Smarthinking Online Tutoring at WV State CTC!

Smarthinking is an online tutoring service that WVSCTC is making available to all of its students. Smarthinking provides tutoring in mathematics (basic math through Calculus, including Bilingual Math), Biology, Intro Human A & P, Chemistry, Organic Chemistry, Physics, Economics, Accounting, Intro to Finance, Statistics, Spanish, and Writing. Tutoring is available up to 24/7. Click here for a complete description of subjects offered and times when service is available.

With Smarthinking you can:

  • Connect With an e-structor and interact with a live tutor.

  • Submit your Writing for any class to their Online Writing Lab.

  • Submit a Question and receive a reply from a tutor.

Getting Started

If this is your first time using SMARTHINKING...

  1. Go to www.smarthinking.comIn the top right hand corner you will see the login boxes.  Enter the username and password displayed in the boxes below.

  2. Complete the Registration Form; choose a new username and password. Use this login whenever you need help.

If you already have a SMARTHINKING account, you can go to  www.smarthinking.com and sign-in using your existing username and password. *

If you already have a SMARTHINKING account and need to update, you can...

  1. Log into SMARTHINKING using your existing username and password.

  2. Click on “My Account.”

  3. Click the icon on the left side: “If you received a new username...”

  4. Enter the new username and password below - this will recharge your account.

*If you already have an account but this is your first time logging on this term, you will need to update your account.

Username:wvastate09
 
Password:gethelp09
 
Forgot Password?

Once you log in, click here to use the SMARTHINKING Student Handbook for tips on navigating the website and using the service.

 Technology Requirements and Troubleshooting Tips

Technology Requirements

  • OS: Windows 98 +, Mac OS9 +

  • Browser:  Windows: Netscape 6 +, Internet Explorer 5.01 +.
    Apple Mac: Internet Explorer 5.0+ required
    .

  • Connection: 28.8K min. / 56K+ preferred

  • Cookies/Javascript should be enabled.

  • Popup Blockers? Please disable all popup blockers for www.SMARTHINKING.com .

Troubleshooting Tips:

  •     Make sure that your browser is set up to allow cookies and pop-up windows.
    SMARTHINKING uses both of these.

  •     Make sure that you have Java installed. If you need to install Java, go to http://www.java.com, and follow the instructions for the free download.

  •     Make sure that you have FlashÔ version 7.0.19+of for Windows or 7.0.24+ for Mac OS X installed. If you need to install FlashÔ, go to http://www.macromedia.com, and follow the instructions for the free download.

The SMARTHINKING Technical Support team is available to assist you. The Customer Support section of the Smarthinking site can answer any questions you may have about using the service. First check the information in the FAQ, but if you still need help, you can call or email SMARTHINKING support: 

  • Call SMARTHINKING customer support toll-free: (888) 430-7429, ext. 1 Monday - Friday 8:00 AM - 6:00 PM EST

  • Email us at support@SMARTHINKING.com, and someone will respond to you within 24-48 hours. P 888.430.7429 ext. 1

 

If you have questions for the WVSCTC SMARTHINKING Coordinator, please call Donna S Hastings at 204-4035 (from campus phones ext 4035) or hastinds@wvsctc.edu .