Getting Started
If this is your first time using SMARTHINKING...
-
Go to
www.smarthinking.com.
In the top right hand corner you will see
the login boxes. Enter the username and
password displayed in the boxes below.
-
Complete the Registration Form; choose a new
username and password. Use this login whenever
you need help.
If
you already have a SMARTHINKING account, you can go
to www.smarthinking.com
and
sign-in using your existing username and password.
*
If
you already have a SMARTHINKING account and need to
update, you can...
-
Log into
SMARTHINKING using your existing username and
password.
-
Click on “My
Account.”
-
Click the icon on
the left side: “If you received a new
username...”
-
Enter the new
username and password below - this will recharge
your account.
*If you already have an account but this is your
first time logging on this term, you will need to
update your account.
Once you log in,
click
here
to
use the SMARTHINKING Student Handbook for
tips on navigating the website and using the
service.
Technology
Requirements and Troubleshooting Tips
|
Technology Requirements
-
OS:
Windows 98 +, Mac OS9 +
-
Browser:
Windows: Netscape
6 +, Internet Explorer 5.01 +.
Apple Mac: Internet Explorer 5.0+
required.
-
Connection:
28.8K min. / 56K+ preferred
-
Cookies/Javascript
should be enabled.
-
Popup
Blockers?
Please disable all
popup blockers for
www.SMARTHINKING.com
.
|
Troubleshooting Tips:
-
Make sure that your browser is set
up to allow cookies and pop-up windows.
SMARTHINKING uses both of these.
-
Make sure that you have Java
installed. If you need to install Java,
go to
http://www.java.com, and follow the
instructions for the free download.
-
Make sure that you have FlashÔ
version 7.0.19+of for Windows or 7.0.24+
for Mac OS X installed. If you need to
install FlashÔ, go to
http://www.macromedia.com, and
follow the instructions for the free
download.
|
The SMARTHINKING Technical Support team is available
to assist you. The
Customer Support
section of the Smarthinking site can answer any
questions you may have about using the service.
First check the information in the FAQ, but if you
still need help, you can call or email SMARTHINKING
support:
-
Call SMARTHINKING customer support
toll-free:
(888) 430-7429, ext. 1
Monday - Friday 8:00 AM - 6:00 PM EST
-
Email us at
support@SMARTHINKING.com, and
someone will respond to you within 24-48
hours. P 888.430.7429 ext. 1
|
If you have questions for the WVSCTC
SMARTHINKING Coordinator, please call Donna S
Hastings at 204-4035 (from campus phones ext
4035) or
hastinds@wvsctc.edu
.